Frequently asked questions 

pricing

Artwork prices vary depending on dimensions, design, and finishes. For questions regarding prices please email hello@laurenwilliamsart.com.

SHIPPING POLICY

All purchases made on textile artwork and original paintings will be shipped within 5-7 business days from purchase date. All giclée reproductions will be shipped within 2-3 weeks from purchase date.

All purchases are shipped via FedEx ground or FedEx international unless otherwise stated on the product description. Shipping prices vary by location and are finalized at checkout.

Exchanges/Refunds policy

There are no refunds or exchanges on purchased art. Any artwork or home decor items, including made to order pillows, throws and quilts, are final sale. 

We cannot be held responsible for lost or damaged items. In the rare occurrence of a lost or damaged shipment, we insure each package and must be made aware of damaged or lost items within 30 days of shipment in order to file a claim for reimbursement.

We recommend any damaged goods be returned for repair and insured with your FedEx tracking number. Please email hello@ laurenwilliamsart.com if returning a damaged item.

maintaining artwork

How do I clean my TEXTILE ART?

Remove the artwork from the wall and while outdoors, sway from side to side to release any dust particles. Any dust that has gathered on the wood may be brushed away with a dry cloth. Do not use a damp cloth or cleaning products, as dye may bleed.

Will the TEXTILE ART stain my wall?

Similar to a new, unwashed garment that has been hand dyed, a transfer of color can happen. Thousands of dip dyed textile art pieces have hung on the studio's white walls without leaving any marks. However, if you were to rub the strands into your wall, you may see a mark on the wall or your fingers.  You should carefully comb to separate the strands after hanging, but once situated, the textile artwork should not be touched.  

What materials do you use for the TEXTILE ART?

The walnut wood is sourced locally. The fiber strands are Lauren's signature line of 100% pure wool created by partnering with a small, eco-friendly ranch operation in Wyoming. The small ranch and local mill work together with Lauren and as a group are committed to sound animal husbandry and sustainable agricultural practices. Various dyes, dilluted paints, and other staining liquids are used in the process of creating a CANVAS WITH MOVEMENT® tapestry.

shipping and delivery

Do you ship INTERNATIONALLY?

Yes, we ship domestically and internationally with FedEx. International shipping to Canada ranges from $65-$250 depending on the size of your purchase. All other international shipments range from $150-$400 depending on your location and the size of your purchase.

International postal services and systems may require purchaser to pay additional customs fees or duty taxes upon delivery. Lauren Williams is not responsible for additional fees or taxes.